Jason Dziak

Leading design teams to find where human needs meet business value.

Nationwide

Long-Term Care - A tool to help financial advisors have a personal conversation

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Scotts Miracle-Gro

Gro - An assistant to help get more joy from your outdoor space

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Dell Technologies

Product Pages - The hub of the shopping journey

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Hi! I'm a design director with more than 20 years in UX, product and digital marketing.

2016

-

Present

Austin, TX

Director of Product Design

Dell Technologies

New Skills
  • Design Systems
  • Organizational Design
  • Design Operations

Building a global design practice that drives the customer experience for consumer and enterprise e-commerce applications. Championing human-centered design methods and design systems across a 60+ member global design team. Partnering with cross-functional leaders to develop a shared vision and strategy for our products, processes, and organizations to increase customer satisfaction and effectiveness.

  • Built and scaled design teams globally(US,China, India, Malaysia, and Ireland)
  • Led transformation from a UX design to a product design practice
  • Standardized design practice through organizational design, defining role and responsibility levels, establishing hiring and performance practices, and defining design tool kits
  • Initiated strategic user research initiatives to drive product roadmaps
  • Led optimizations across the Dell.com shopping journey to successfully increase conversion
  • Directed program to evolve the Dell.com experience for gaming customers, exceeding AOP by over 200%

Brands: Dell, Alienware

2015

-

2016

Present

Remote

Experience Director

Context Digital

New Skills
  • Recruiting
  • Lean UX
  • Product Management

Built a product design team that defined and delivered an innovative IoT product for Scotts Miracle-Gro. Contributed to defining product vision while leading product and content design for version 1 release. Leveraged Design Sprints and Lean UX to iterate, experiment, and learn customer needs and define a viable product in an emerging and complex technology space.

  • Built a distributed product design team of ten people in less than six months
  • Partnered to develop a connected yard product vision
  • Led product design of MVP from inception to launch in under ten months
  • Directed research to discover and validate customer needs and align business viability
  • Led digital experience branding including visual identity, content strategy, and voice & tone
  • Art directed instructional video content and illustrations

Brands: Scotts Miracle-Gro

2014

-

2015

Present

Austin, TX

Associate Experience Director

Dell

New Skills
  • Data Driven Design
  • Product Design
  • Rapid Iterative Design

Led a team of UX design specialists across information architecture, visual designer, and content strategists to deliver optimization across the Dell.com shopping journey. Co-created solutions with cross-functional teams to deliver improved customer satisfaction and business outcomes.

Brands: Dell, Alienware

2014

-

2016

Present

Remote

UX Design Mentor

Bloc

New Skills
  • Empathy
  • Mentorship

Mentored UX design students in applying curriculum to practice. Ensure they understood core concepts, were achieving their academic goals, and coached them in beginning or advancing their UX design career.

2013

-

2014

Present

Austin, TX

Design Director

Happy Cog

New Skills
  • Prototyping
  • Writing
  • People Management
  • Facilitation

Led project teams and managed the design team in Austin. Leveraged design-thinking to facilitate client partnerships to deliver innovative, responsive website frameworks that helped meet their accelerating business needs.

Brands: AMC Theatres, Ben & Jerry's, The Institute for New Economic Thinking, Lagunitas Brewing Company

2004

-

2013

Present

Columbus, OH

Digital Creative Director

Moxie (Publicis Groupe)

New Skills
  • Social media Strategy
  • Omni-channel Marketing
  • Primary Research

Led digital marketing and strategy projects for web and social media. At Shift Global (acquired by Moxie) I helped build a digital design practice that defined and delivered a wide range of web, mobile, kiosk, digital out-of-home, video, e-commerce and social media projects and products. We leveraged market research and brand strategy to deliver useful and relevant experiences to global consumer and enterprise customers.

Brands: Repreve, Bacardi Global Brands, Nationwide Insurance, Dispatch Media Group, Maui Jim, and Supercuts, Clients included Dewar’s Scotch, Bombay Sapphire Gin, DSW Shoe Warehouse, Evri, Similac, Manta, Bacardi Global Brands, Alliance Data, Sunpower, Repreve, Cardinal Health, Exel, and Nationwide Insurance

1998

-

2004

Present

Columbus, OH

Senior Interface Designer

Motivo (USA)

New Skills
  • Secondary Research
  • Digital Branding
  • Information Architecture

Led the visual and interaction design direction and execution within cross-functional teams for web projects. As an Interface Designer at Studiomotiv (acquired by Motivo), I crafted concepts and handled design execution within cross-functional teams for web, kiosk and cd-rom projects.

Brands: Hoover, Mary Baker Eddy Library, PBS, Deutsche Bank, Dewar's Scotch, Jamaica Tourism Board, and Anthem, John Deere, Rock and Roll Hall of Fame and Museum, Columbus Museum of Art, and Dewar's Scotch

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